The following procedure usually corrects font problems in Windows



Installation or printing failure may occur in Windows due to the variety of print drivers available and the different versions of Windows nowadays used. MOST PROBLEMS SHOW UP WHEN USING A WINDOWS XP VERSION.

  1. You might need to reboot Windows in order for TrueType fonts to work properly in all applications.

  2. If you have installed both font versions, TrueType and PostScript in the same PC you might experience issues because both fonts use the same font name. Make sure that the installed font is TrueType and if you install PostScript, donít use the same version of TrueType fonts.

  3. Make sure that the installed printer is able to print graphics, TrueType fonts will not work properly without a default graphics printer.

  4. If you just installed the fonts on Windows and did not perform a proper shutdown prior to rebooting it, you may need to re-install the fonts again as described in step 7 below.

  5. Windows may have problems with fonts when there are more than 700 of them installed. Microsoft does not recommend more than 500 fonts.

  6. If you have installed the font by copying it into the Windows/Font folder, you might need to open the font in the Control Panel-Fonts to ensure that itís correctly registered as a font in the registry. Also make sure the font you are working with is our font, barcode or so called IDAutomationHC39M.

    1. Choose Start - Settings - Control Panel - Fonts.

    2. Double click on the font IDAutomatiionHC39 Barcode font and make sure it appears. 
      You should see a font called IDAutomationHC39M.
      If you do not see this, remove the font and reinstall as in step 7 below. If you do see the font, you may find that it is now correctly registered and should work normally.

  7. Sometimes the fonts have to be removed and re-installed before they will work and "register" correctly in Windows.
    To reinstall the barcode font or any TrueType fonts that are having problems:

    1. Choose Start - Settings - Control Panel - Fonts

    2. Remove our font

    3. Reboot

    4. Choose Start - Settings - Control Panel - Fonts

    5. Choose File - Install New Fonts - Look for our downloaded font IDAutomationHC39M.

    6. After the fonts are installed, Reboot again

    7. Choose Start - Settings - Control Panel - Fonts

    8. Double click on the font and make sure it appears

  8. To properly print the barcode font on some printers, your PC may need to be setup to print TrueType fonts as graphics to your printer. To do this, click Start - Settings - Printers. Select your printer, choose Printer - Properties, choose Options or Advanced Options or something like that, to make sure "Print True Type as graphics" is selected; look in the Font or Graphics folders for these settings. You may also have to change the print mode to "raster." If these options are not present in your printer properties, try a few of the other settings such as "download True Type as bitmap soft fonts".

  9. Try choosing a different "Print Processor". This option usually appears in the advanced section of the printer setup. Usually, good results can be obtained when selecting "WinPrint" as the print processor and "Raw" as the "Default Data Type". If this is a networked printer, make this change to the machine the printer is connected to.

  10. A poorly installed print driver, a bug in the print driver or a corrupt print driver can cause problems also. Reinstall your print driver or obtain a new print driver from the printer vendor if it is available and do the following:

    1. Choose Start - Settings - Printers. Delete your printer. 

    2. Restart your computer.

    3. Choose Start - Settings - Printers. Add your printer or follow instructions provided by your printer vendor.

    4. Restart your computer.

    5. Try printing again.

  11. If the steps above do not resolve the problem, try using an older compatible print driver: Some print drivers (such as the Windows 95 driver for the HP LaserJet 5 SI) will cause font problems, however, the printer will print properly if you install the HP LaserJet III driver on the port connected to the printer and make it your default printer.

If all of the above does not solve the problem, then something in Windows is most likely corrupt such as the registry or a system file. Try installing the fonts on another Windows PC to determine if your PC is having font problems. If problems persist on a certain PC, it may be necessary to reinstall Windows on that PC.